ARTICLE
"Work ON Your Business,
Not IN It"
by Danilo J. Vargas
"Work on your business,
not in it." That's
the primary nugget of wisdom that small business consultant Michael
Gerber is trying to impart in his books. In "E-Myth
Revisited: Why Small Small Businesses Don't Work and What to
Do About It",
Gerber accurately describes the sad predicament that most small
business owners find themselves in, but despite his sobering
analysis, he labors in subsequent pages to give his readers a
whole new way of looking at their businesses, as well as providing
a invaluable blueprint for action.
He begins by underscoring the
basic fact that, in the U.S., businesses are created at an amazingly
high rate but fail in equally startling numbers. Every
year, a million new businesses are created, but by year's end 40%
of them go out of business. Of those businesses that survive, 80%
fail to stay in business for 5 years. And of the select few that
do make it past 5 years, 80% of them fail to make it to their 10th
anniversary. What is going on here?
According to Gerber, these dismal statistics
are representative of the E-Myth where the "E" stands for "Entrepreneur."
Gerber argues that small businesses are NOT formed by true entrepreneurs
who have a business vision, a clear plan of action and who marshall
their efforts to attract capital from governments or private organizations.
Quite the contrary, Gerber writes that most small businesses are
started out by individuals struck by what he calls an "entrepreneurial
seizure" or a moment of temporary insanity, if you will.
Usually, these people are talented and highly
skilled and are determined to work hard and succeed, but despite
their best efforts their business spiral out of their control and
eventually fail. Gerber believes these individuals do not act like
true entrepreneurs but rather like "technicians". In the book, a
big part of which is a Socratic-style discourse with Sarah, the owner
of a business called "All About Pies", Gerber describes these technicians
as being great at the particulars of getting a technical job done
(i.e. baking pies, repairing cars, fixing computers, etc.) but they
are not very good at running all the aspects of a business in an
efficient and orchestrated fashion. And unlike an entrepreneur, many
of these businesses are self-funded and started for different reasons
and driven by different motivations than true entrepreneurs.
Due to their technician's perspective these
would-be entrepreneurs succeed only in creating a job for themselves
without ever building a viable company that can function and endure
in their absence. Eventually, the job they have created for themselves
becomes overwhelming and consumes them. All the benefits they thought
they would receive from the business (freedom, wealth, self-expression,
etc.) do not materialize and eventually the business is closed and
an unfufilled dream dies with it.
But cheer up! Gerber believes it doesn't have
to be like this. The first thing Gerber tells us is that we have
to discard the myth and face the true reality. Once would-be entrepreneurs
know exactly what they are up against, they can labor to due things
correctly from the outset, or to correct any problems that have already
arisen.
Secondly, Gerber promotes the franchise model
of running a business. In a franchise (like McDonalds) all areas
of the business run according to carefully thought out "systems."
In other words, everything is pre-determined and executed according
to plan. The colors of the restaurant (red and yellow), the look
as you go inside, the menu, how meals are prepared, the pricing,
EVERYTHING has been systemized. This is the methodology that Gerber
endorses as an effective way to run your business, even if yours
is not a franchise business.
This systemization, Gerber argues, leads to
innovation and efficiencies that allow the cash-poor small business
owner to profit and grow his business in a controlled fashion. By
the end of the book Mr. Gerber presents a brief blueprint for organizing
all the areas of a business which is based on working ON your business
instead of getting constantly bogged down in the details of the technician.
Whether you are thinking of starting a business
or would like to strengthen the business you already run, The E-Myth
Revisited is a MUST READ.
Click here to buy the book.
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